What to do if your flight is delayed or cancelled
General guidance on delays and cancellations supported by a detailed analysis of travel insurance policies from leading providers and FOS guidance and rulings.
Freddie Gjertsen
Travel insurance knowledge
Detailed exploration of key concepts around travel insurance - types of insurance, what is is and isn't covered, policy wording, regulatory rulings
Recent Articles
Evidence to gather and keep to support a delayed or cancelled flight claim
Detailed review of the evidence that insurers and the FOS expect you to provide to support a flight delay or cancellation claim.
Freddie Gjertsen
What counts as adequate time to reach your departure point?
General guidance on "adequate time" supported by a detailed analysis travel insurance policies from leading insurers and FOS guidance and rulings.
Freddie Gjertsen
What to do if your flight is delayed or cancelled
Freddie Gjertsen
General guidance on delays and cancellations supported by a detailed analysis of travel insurance policies from leading providers and FOS guidance and rulings.
Evidence to gather and keep to support a delayed or cancelled flight claim
Freddie Gjertsen
Detailed review of the evidence that insurers and the FOS expect you to provide to support a flight delay or cancellation claim.
What counts as adequate time to reach your departure point?
Freddie Gjertsen
General guidance on "adequate time" supported by a detailed analysis travel insurance policies from leading insurers and FOS guidance and rulings.
What do travel insurance terms actually mean?
Freddie Gjertsen
Detailed analysis that decodes travel insurance terms from UK policies, highlighting legal pitfalls, hidden exclusions, and specific claim requirements.
What do travel insurance policies exclude?
Freddie Gjertsen
Detailed review of insurance policies identifying common exclusions and restrictions.
How do insurers calculate adjustments to cancellation charges?
Freddie Gjertsen
Detailed explanation of how insurers calculate adjustments with relevant FOS ruling and example policy extracts.
How do travel insurers define a family?
Freddie Gjertsen
Detailed analysis of the definition of family for travel insurance, how specific policies apply this and relevant judgements from the FOS.
What do insurers consider to be a known event?
Freddie Gjertsen
Detailed analysis of how insurers define a 'known event' and how the FOS supports these definitions
Which types of compensation do travel insurers expect you to try first?
Freddie Gjertsen
Detailed explanation of how travel insurance operates as last resort indemnity and the hierarchy of compensation sources.