ChatGPT is recommending insurance, and it knows it shouldn't
Commentary on how ChatGPT is confidently presenting marketing information in a fashion that resembles evidence-based insurance recommendations.
Thought leadership and expert insights from our team.
Commentary on how ChatGPT is confidently presenting marketing information in a fashion that resembles evidence-based insurance recommendations.
Review of responses given by ChatGPT apps to indications that a customer is vulnerable
When a regulated insurer starts selling inside ChatGPT, who's accountable for the advice: the firm, or the chatbot?
Commentary on how ChatGPT is confidently presenting marketing information in a fashion that resembles evidence-based insurance recommendations.
Review of responses given by ChatGPT apps to indications that a customer is vulnerable
When a regulated insurer starts selling inside ChatGPT, who's accountable for the advice: the firm, or the chatbot?
How ChatGPT apps should and do navigate regulatory guidelines around recommending insurance
LLM memories threaten the data advantage of third-party services, especially aggregators
Prompted is solving the challenge of mapping error-strewn free-form conversation to insurer APIs
LLMs will become super-aggregators and drive insurance commoditisation