What to do if your flight is delayed or cancelled
General guidance on delays and cancellations supported by a detailed analysis of travel insurance policies from leading providers and FOS guidance and rulings.
Freddie Gjertsen
Knowledge Base
Official insurance product information and knowledge base.
Recent Articles
Evidence to gather and keep to support a delayed or cancelled flight claim
Detailed review of the evidence that insurers and the FOS expect you to provide to support a flight delay or cancellation claim.
Freddie Gjertsen
What counts as adequate time to reach your departure point?
General guidance on "adequate time" supported by a detailed analysis travel insurance policies from leading insurers and FOS guidance and rulings.
Freddie Gjertsen
Travel insurance knowledge
Detailed exploration of key concepts around travel insurance - types of insurance, what is is and isn't covered, policy wording, regulatory rulings
What to do if your flight is delayed or cancelled
Freddie Gjertsen
General guidance on delays and cancellations supported by a detailed analysis of travel insurance policies from leading providers and FOS guidance and rulings.
Evidence to gather and keep to support a delayed or cancelled flight claim
Freddie Gjertsen
Detailed review of the evidence that insurers and the FOS expect you to provide to support a flight delay or cancellation claim.
Travel insurance questions
Questions that arise when a customer is purchasing, travelling on or claiming against a travel insurance policy.